Job Vacancy at Owens and Xley Consults For SPA Customer Service Officer

Company Description:

Owens and Xley Consults - Our client, a reputable culinary company is looking for suitably qualified candidates to fill the position below:

Job Title: SPA Customer Service Officer

Job Code: OX/CS/SLT/006
Location: Lagos

Job Description

• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.

Requirements

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Proximity to the Island
• Minimum of HND/B.Sc or its equivalent.

Application Closing Date
26th July, 2019.

How to Apply
Interested and qualified candidates should send their Resume to: recruitment@owensxley.com using the "Job Title" as subject of the email.