Tuesday 26 November 2019

Job Vacancy for Customer Service Representative at Phyatex International

Company Description:

Phyatex International provides consulting, training and recruitment services to organisations. We access the employment needs of our clients and provide solution.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location:
 Lagos

Responsibilities

  • Sell products to established customers through up-selling and cross-selling.
  • Resolve all inbound and outbound support requests per established guidelines.
  • Identify and act as a company ambassador at all times.
  • Be professional.
  • Managing large volume of customer calls
  • Stay friendly and helpful.
  • Resolve questions and service issues for customers via phone, email and text.
  • Accurately document customer interactions.
  • Determine opportunities for new sales.
Requirements
  • Focus on quality and attention to detail.
  • Good time-management skills.
  • Ability to multi-task.
  • Strong interpersonal and communication skills.
  • Critical-thinker and problem-solver.
  • Ability to work with minimal supervision.
  • Minimum of HND or equivalent.
  • X years of customer service experience.
  • Demonstrated ability to provide outstanding customer service.
  • Customer-centric.
  • Result-driven.

How to Apply

Interested and qualified candidates should forward their Applications to: careers@phyatexintl.com.ng using the Job Title as the subject of the mail.



Application Closing Date
31st December, 2019.

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