Sunday 15 December 2019

Job Vacancy for Customer Service/Business Development Officer at a Top-flight Oil and Gas Company - Dominion Consulting Nigeria

Company Description:
Dominion Consulting Nigeria - Our client, a top-flight Oil and Gas company in Lagos State is recruiting to fill the position below:
Job Title: Customer Service/Business Development Officer
Location: Lagos
Responsibilities
  • Reviews and researches problems obtaining necessary information from policies, procedures, practices or company contacts.
  • Informs customers of standard procedures or resolution of a problem.
  • Makes periodic contacts with existing customers to determine satisfaction with the company, products and services.
  • Provides support services to internal and external customers
  • Prepares, and verifies new orders for pricing, availability and deliveries.
  • Maintains and update Customer Order Log and Price Log
  • Prepares, verifies sales confirmations to customers in timely manner.
  • Provides information to customers and schedule them for various company service plans.
  • Generates and qualify leads for the business.
  • Reviews and understands all present and future customer service programs offered by our client.
  • Qualifies prospective customers by ensuring that credit checks are completed and verified prior to the delivery of products.
  • Answers and distributes incoming telephone calls; may share receptionist duties as well.
  • Takes customer orders for Automotive Gas Oil, lubricants, gasoline products.
  • Follows the order taking process through to final delivery of the product to ensure that customer expectations are met.
Requirements
  • An incumbent of this position must possess and maintain a professional business behavior in mannerism and appearance, a positive attitude, a multi-task capability; and high level of computer skills.
  • BSc. Degree in Business Administration, Economics, English Language or any other related courses required with prior experience in customer service areas.
Knowledge and Skills:
  • Strong multi-tasking and organizational skills
  • Positive attitude, highly motivated and results oriented, with a positive customer focus
  • Excellent phone skill, knowledge of Microsoft Office and very good Math
  • Dedicated conscientious, punctual, multi-tasker, team player and must be detailed oriented.
  • Excellent and effective communication skills, both verbal and written
  • Taking Initiative to follow through.
  • Able to think and resolve issues using other team members as a resource.
Benefits
  • Attractive Remuneration
  • Retirement and Healthcare Benefits
  • Training Opportunities
  • Career Growth Plan.
Application Closing Date
23rd December, 2019.
How to Apply
Interested and qualified candidates should forward their updated CV to: hr@dominionconsulting.com.ng Quote the Job title as the Subject of your email.
Note: Qualified and shortlisted candidates will be contacted for interview via email and SMS text.

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