Company Description:
Tijmaf Innovation Services is a business management firm, majorly into ICT Education, Installation and Consulting services.
We are recruiting to fill the position below:
Job Title: Client Service Manager
Location: Lagos
Responsibilities
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
Requirements
- Proficiency in English
- BSc degree in Business Administration or related field.
- Ability to think strategically and to lead
- Strong client-facing and communication skills
Application Closing Date
15th February, 2020.
15th February, 2020.
How to Apply
Interested and qualified candidates should send their CV / Resume to: tijmafinnovationltd@gmail.com using the job title as subject.
Interested and qualified candidates should send their CV / Resume to: tijmafinnovationltd@gmail.com using the job title as subject.
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