Company Description:
Beijing Youmei Biotech Limited is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Experienced Customer Service / Front Desk Officer
Location: Lagos
Responsibilities
- Partner with our regional facilities to create an outstanding customer experience.
- Troubleshoot, research, resolve or escalate issues as necessary.
- Participate in continuous improvement efforts to help grow the business.
- Talk with customers about the delivery of their packages, handling phone calls, researching and problem solving to ensure smooth package delivery.
- Document the delivery flow of a package into our tracking system.
- Assist customers, consumers and delivery drivers throughout the lifecycle of a package delivery.
Requirements
Knowledge, Skills, and Experience:
Knowledge, Skills, and Experience:
- Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
- Ability to multi-task and manage several tasks simultaneously
- Exceptional customer service and follow up skills.
- Age: Not more than 30 years.
- Must reside on the mainland preferably, Ikeja, Berger, Ogba and its environs or nearby.
- Minimum OND, HND/BSC Preferred
- 1-2 years experience in Customer Relationship Management will be a plus.
- Effective communication and interpersonal skills (both written and verbal)
- Self-motivated and able to work independently and in team environments
Application Closing Date
19th June, 2020.
19th June, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Interested and qualified candidates should:
Click here to apply online
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