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Sunday, 14 June 2020

Beijing Youmei Biotech Limited Recruitment for Experienced Customer Service / Front Desk Officers

Company Description:
Beijing Youmei Biotech Limited is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Experienced Customer Service / Front Desk Officer
Location: Lagos
Responsibilities
  • Partner with our regional facilities to create an outstanding customer experience.
  • Troubleshoot, research, resolve or escalate issues as necessary.
  • Participate in continuous improvement efforts to help grow the business.
  • Talk with customers about the delivery of their packages, handling phone calls, researching and problem solving to ensure smooth package delivery.
  • Document the delivery flow of a package into our tracking system.
  • Assist customers, consumers and delivery drivers throughout the lifecycle of a package delivery.
Requirements
Knowledge, Skills, and Experience:
  • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
  • Ability to multi-task and manage several tasks simultaneously
  • Exceptional customer service and follow up skills.
  • Age: Not more than 30 years.
  • Must reside on the mainland preferably, Ikeja, Berger, Ogba and its environs or nearby.
  • Minimum OND, HND/BSC Preferred
  • 1-2 years experience in Customer Relationship Management will be a plus.
  • Effective communication and interpersonal skills (both written and verbal)
  • Self-motivated and able to work independently and in team environments
Application Closing Date
19th June, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online

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