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Sunday, 19 July 2020

Sterling Bank Plc Recruits for a Retail Sales Officer in Abuja

Company Description:

Sterling Bank Plc "Your one-customer bank" is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks - Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa - as part of the 2006 consolidation of the Nigerian banking industry.
We are recruiting to fill the position below:
Job Title: Retail Sales Officer
Location: Abuja
Job type: Full-time
Specialization(s): Banking / Finance / Insurance
Job Objective
  • Promote the image and values of the Bank under existing environment/ competition, and a growing emphasis on quality customer service to ensure overall performance/profitability of the branch and customer satisfaction
  • Identify and market prospects within the target market         
  • Carry out deposit mobilization initiatives (Current & Savings accounts (CASA, Fixed Deposits account)
  • Prepare customers’ loan applications and collate/direct data to the approving authority through the appropriate channels
  • Ensure existing investments and liquidation are done accurately and promptly
  • Create quality risk assets and effectively manage balance sheet along target lines
  • Carry out effective and constant monitoring of customers’ account balances with a view to beefing up same   
  • Keep abreast of local and national economic, financial and political events which may impact on deposit liability generation and credit facilities
  • Identify customers’ needs, proactively seek to provide products/services to meet such needs and advice on appropriate selection of banks product
  • Ensure existing investments and liquidation are done accurately and promptly
  • Render all credit/risk asset reports, deposit liability report and LDR status report to Business Manager on a weekly basis       
  • Efficiently process new investment requests and review existing investment/liquidation requests accurately      

Key Performance Indicators
  • Risk Asset mobilized against set target     
  • Profitability and growth in deposit  
  • Impact of product / service cross selling to Group's profitability
  • Current & Savings Account mobilized against set target                 
  • No of non-performing loans                 
  • Number of accounts managed, dormancy ratio and new accounts opened
  • Learning Score
Process & Others:
  • Level of compliance to KYC/AML / CFT guidelines
  • Number of Operational risk controls and compliance issues raised
  • Process efficiency improvement initiatives
  • Number of Alternate Channels activated
Risk & Control:
  • Internal Audit rating
Person Specification / Job Profile
  • Job holder should be friendly, assertive, independent, quick paced and have the ability to motivate others. Networking and communication are also likely to be key notes, as the job environment may require the active influencing and persuading of a variety of people in changing situations.
  • The ideal candidate should enjoy challenging situations and have the flexibility to work in an unstructured environment where there is freedom to act and the authority to take decisions.
  • He/she should be self-confident, enthusiastic, friendly, positive, self-starting, competitive, venturesome, mobile, active, alert and independent.
  • The generation of many contacts and involvement in selling a product or concept by gaining willing acceptance may be important within the function.
Required Competencies
Professional Competencies:
  • Knowledge of the Global Business Environment
  • Negotiation
  • Credit Analysis
  • Sales & Marketing skills
  • Business Acumen
  • Knowledge of banking operations
  • Products Knowledge
  • Customer needs identification
  • Analytical skills
  • Communication
  • Knowledge of CBN Prudential Guidelines
  • Cost Management
Application Closing Date
31st July, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online


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