Company Description:
Bolt (formally Taxify) is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.
We are recruiting to fill the position of:
Job Title: Operations Coordinator
Location: Lagos
What you will be doing:
- Support Bolt's business operations in Lagos
- Onboard new drivers - training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
- Initialise trainings for fleet partners to ensure a high-quality service
- Develop and execute strategies to keep the churning rate at minimum levels
- Analyse data - you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
- Support our fleet partners, acquire new partners
- Keep high-quality customer support for drivers
- Help us launch new products in the city
Requirements
- You have minimum of 1 years experience
- You have a data-driven analytical mindset (Excel skills are a plus)
- You're a hustler, not stopping after 20 obstacles a day
- You have excellent spoken and written English, any other language is a plus
- You're passionate about new technologies and ride-sharing
The following are a plus:
- Experience in or passionate about the sharing economy, transport technology, the startup ecosystem or dynamic high-growth companies.
Benefits
- Motivating compensation - motivational base pay and company stock options
- No corporate BS - we’re moving too fast for that
- Amazing personal growth experience at one of the fastest-growing startups in Europe
- Working with a motivated and talented international team, plus regular team events
- Flexible working hours - as long as you get the work done
- Impactful work - you’ll have a rare opportunity to build a product literally used by millions of people across the world
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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