Workcity Africa Recruitment for Front Desk Officer (Female)

Company Description:

Work City is a community that brings Entrepreneurs and Creatives together in order to collaborate as a team, generate ideas, and harnessing various skills geared towards financial growth and community resource development. Its an arena full of fun and where people get jobs done.

We are recruiting to fill the position below:

Job Title: Front Desk Officer (Female)

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.
• We are looking for a pleasant Front Desk Officer to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the 'face' of the company for all visitors and will be responsible for the first impression we make.

Responsibilities

• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Take up other duties as assigned
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guest.
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them

Requirements

• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Bachelor Degree, HND
• Minimum of 0 - 1 year work experience.
• Proven experience as front desk representative
• Knowledge of office management and basic bookkeeping

Application Closing Date
28th September, 2020.

Method of Application
Interested or qualified candidates should send their CV in PDF format only to: careerbox@workcityafrica.com using 'Job Title' as the subject of the mail.

Note: Proximity to the Island is an added advantage.