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Monday, 9 March 2020

Recruitment at God is Good Motors (GIGM) for Ticketing Officer

Company Description:
God is Good Motors (GIGM) - Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel land-scape.
We are recruiting to fill the position below:
Job Title: Ticketing Officer

Location:
 Benin, Edo
Requirements
  • Serve guests by providing service information related to travelling schedule, fare and payment
  • Announce arrival and departure information using the public address system
  • Assist in guest luggage check in
  • Ensure customer complaints and emergency concerns are escalated to the appropriate quarters
  • Adhere to the company’s policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
  • Promote the online booking, app downloads and other products and services of the company to customer.
  • Sell bus ticket at GIGM.com terminals to walk in guest
  • Make and/or change travel reservation for walk in guest using the online booking system
  • Create and maintain guest reservation records
  • Resolve service problem by clarifying the guest complaint via phone, email and in person
  • Forward booking/traveling reschedule request to the concerned unit
Application Closing Date
15th March, 2020.
Method of Application
Interested and qualified candidates should forward their CV to: jobs@thegiggroupng.com using the job position as subject of email.

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