Company Description:
Virtual Palyn, an HR and business consulting firm, is recruiting to fill the position below:
Job Title: Customer Service Executive
Job Location: Lekki, Lagos
Employment Type: Full-time
Job Description:
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
Salary
N80,000 - N100,000 monthly.
Job Application Deadline:
25th April, 2024.
Method of Application:
Interested and qualified candidates should send their CVs to: hrofficevpal@gmail.com using the Job title as the subject of the mail.
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